About our policies for

Cancellations

Cancellations

Cancellation policy

Cancellations for reservations made via OTAs (such as booking.com,Expedia, HRS etc):

Bookings made via third-party portals (i.e. not via our own website or directly with us by telephone or email) can only be effectively cancelled via these portals. The conditions specified there in the confirmation regarding deadlines and cancellation fees apply (identical to those for our direct bookers, which are explained below).

Bookings made directly with us

We offer our rooms for individual bookings at different rates – groups (from 5 booked rooms) have individual – more restrictive – cancellation conditions:

  • economy- or non-refundable rate
  • standard rate
  • «flexirate»

Depending on the booked rate, different cancellation conditions apply:

Bookings – economy or non-refundable rate:

If you see the note «cannot be cancelled  free of charge» in your confirmation, then you have booked an economy room. Special restrictions apply to this booking.

They require a non-refundable prepayment of 100%, which will be charged directly to your credit card at the time of booking.

Bookings made at these rates cannot be cancelled or modified free of charge, i.e. the prepayment is non-refundable. In case of no-show on the arrival date, the prepayment will be forfeited. In this case, your credit card has already been charged for the total amount. In the event of a cancellation, the cancellation fee is 100%.

Bookings – standard rate or «flexirate»:

If you have specified a cancellation period in your confirmation, you can cancel free of charge until then – with the standard rate up to 3 days before arrival at 8:00 p.m., with the «flexirate» up to 2:00 p.m. on the day of arrival – after that the cancellation fee  is up to  90% of the confirmed total price (for all reserved nights), which  we may charge you. In order to prevent misunderstandings, we kindly ask you to inform us  in writing in the event of a cancellation. So you have a staggered cancellation right – you can cancel free of charge up to the date specified in your confirmation, after that for a fee of 90%, whereby we will of course deduct rooms that are sold again at short notice from the basis of calculation in order to save you as many costs as possible (hence the wording «up to 90% of the confirmed total price» chosen above).

In the event of late cancellation or no-show, we are entitled to charge your credit card accordingly.

Hotel Oberkirchs Weinstube
Münsterplatz 22
79098 Freiburg
Münsterplatz 22
Restaurantöffnungszeiten

Wir machen eine kurze Pause......und sind ab 04. August 2022 wieder für Sie da!

Unser Restaurant bleibt bis einschließlich 03. August 2022 geschlossen - ab dem 04. August 2022, 17:30 Uhr sind wir wieder für Sie da.

Wir freuen uns auf Sie!

Ihr OberkirchTeam

Our restaurant opening hours

Sundays & Mondays: closed
Tuesday to Thursday: noon to 10 p.m.
Fridays & Saturdays: 9:00 am to 10:30 pm

Exeptions:

Tuesday, 4 October 2022: closed

Company holiday from 30 October 2022 until 15 November 2022 (both dates included)

Snack menu featuring cold and warm dishes from 2 p.m. to 5.30 p.m.
Autumn Menu from noon to 2 pm and from 6pm to 8.30 p.m.

Freiburg-Menü

– An initiative by Freiburg restaurants and the tourism board FWTM –

As a special offer for our guests, we have jointly developed a sustainable seal of quality with the following characteristics:

  • The dishes of the Freiburg menu are consistently prepared from at least 70% ingredients from the region
  • The ingredients originate from suppliers within a maximum radius of 130km from Freiburg
  • In terms of content, every restaurateur is free in his creative design and offers dishes that suit his own house and kitchen
  • All dishes that are part of the menu are marked with the Freiburg logo on the menu
  • The Freiburg menu is offered all year and changes at least 4 times a year to emphasize the regionality and seasonality
  • To enhance transparency, we are happy to inform you about the exact origin of the products
  • Regional drinks such as water, juices, beer, wine and spirits are offered to match the menu

We are very pleased to be part of this initiative and to be able to put the culinary wealth of our region in the foreground – we wish you bon appetite!

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