privacy policy


This is a translation of the German version, we do not take any responsibility for translation errors.

Protecting your personal information is important to us as a responsible company. In the following, we, the Hotel Oberkirch, inform you about how we collect, process and use your personal data (collectively referred to as “use”).

Decisive for the use of your data are the applicable legal provisions, in particular the Federal Data Protection Act and the Telemedia Act. Insofar as we use data for a purpose that requires your consent in accordance with these provisions, we will ask for your express consent. You may revoke the given consent at any time with effect for the future and / or object to future uses of your data. 

Data storage::

a) hotel reservation:

When you reserve a room with us, we electronically save all associated information except the credit card number up to ten years after your (last) departure. In accordance with the rules of the various credit card companies, there is no electronic storage of credit card details after their retrieval (usually on the day of the reservation or the first opening day after your reservation). The paper-based storage of your credit card data remains unaffected – the destruction of this data after the end of the statutory retention period is in accordance with the provisions of the Data Protection Act.

Your data is collected and stored on the basis of the German “Meldegesetz”,  after one year on the basis of commercial law. We may save any wishes or allergies expressed to us in order to make your stay with us as pleasant as possible.

b) request a table reservation // contact form:

Data that you submit to us when requesting a table reservation or via the contact form on our homepage will be stored electronically until the final processing of the request. A transfer to third parties does not take place unless valid data protection regulations warrant a transfer or we are legally obliged to do so. You may revoke your consent at any time with future effect. In case of cancellation, your data will be deleted immediately, unless there are legal regulations. E-mail correspondence resulting therefrom is usually stored securely for possible proof and the possibility of tracking errors or errors even without a reservation for one year, otherwise in accordance with applicable trade and data protection legislation.

Third parties:

It may happen that content from third parties, such as videos from YouTube, maps from Google Maps or RSS feeds are integrated on our website. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence over the facht, whether or not third parties will save the IP provided e.g. for statistical purposes.

Our magazine:

We send our guest magazine by email and by post, depending on which way you have chosen. You can unsubscribe from our guest magazine at any time by email or by filling out the form at https://www.hotel-oberkirch.de/abmeldung-unsubscribe/. We do not use a service provider for sending the magazine via e-mail, so your e-mail address will not be passed on.

Google Analytics:

Google Analytics, a web analytics service provided by Google Inc. (“Google”), is used on this website. Google uses cookies. The information generated by the cookie about the use of our website by the users are usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our website by users to compile reports on the activities within this website and to provide us with other services related to the use of this website and internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data. Google Analytics is only used on this website with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer and the processing of such data by Google by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=en. For privacy information about using Google Analytics, see https://www.google.com/analytics/learn/privacy.html?hl=en, for general privacy information, visit https://policies.google.com/privacy/key-terms?hl=en.

 

Cookies:

On this website cookies (text files stored on your computer) are used. Permanent cookies recognize that your PC has ever had a connection to a website, “session cookies” store recently viewed sites. “Session cookies” are deleted after the end of the session. By using cookies in the us chosen shape, you will not suffer any disadvantages. You can set, generally accept or exclude the saving of cookies through corresponding settings of your browser. If you exclude cookies, this may limit the functionality of the website.

Links:

This website contains links to external websites of third parties over whose contents we have no influence. Therefore, no guarantee can be given for these external contents. The contents of external sites linked to from here do not reflect the opinion of the website operator, they serve only for the information and the representation of contexts. The content of the linked pages will always be in responsibility of the respective provider or operator of the site. The linked pages were at the time of linking checked for possible legal violations. At the time of linking illegal content was not recognizable. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.

Legal basis:

for the processing of personal data in connection with general inquiries by e-mail or contact form: Personal data processed in connection with a general request by e-mail or contact form are processed on the basis of a consent, Article 6 GDPR.

 

 

Rights of persons affected:

 

You have the following rights according to the General Data Protection Regulation (GDPR):


Right to information:


In accordance with Article 15 of the GDPR, you can request a confirmation as to whether the data in question will be processed. If this is the case, you have a right to information about the processed information.


Right to revoke the consent:

If the processing of your personal data takes place on the basis of your consent, you have the right to revoke this consent at any time in accordance with Article 7 GDPR.

Right to objection:

If the processing of your personal data is necessary to safeguard the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 of the GDPR.


Right to cancellation:

If you have revoked your consent, objected to the processing of your personal data (and there are no legitimate reasons for processing), your personal data is no longer necessary for the purposes of processing, there is a corresponding legal obligation or your personal information have been processed unlawfully, you have the right to demand the deletion of your personal data in accordance with Article 17 of the GDPR.

Right to rectification:

If your personal data have been processed incorrectly, you have the right, under Article 16 GDPR, to demand the rectification of these data without delay.


Right to restriction of processing:

Under the conditions of Article 18 GDPR you have the right to demand the restriction of the processing of your personal data. Right to Data Portability: You have the right under Article 20 of the GDPR to receive personal data provided by you in a structured, common and machine-readable format.


Right of appeal:

Under Article 13 of the GDPR, they have a right of appeal to the competent supervisory authority. To assert your rights, you can contact us at the following e-mail address: datenschutz@hotel-oberkirch.de.

 

Responsible acc. Art. 6 RGPD: Doris Hunn, Schusterstr. 11 / Münsterplatz 22, 79098 Freiburg

Data security official acc. Art. 6 RGPD: Jana Faro, Hotel Oberkirch, Schusterstr. 11 // Münsterplatz 22, 79098 Freiburg.